Shipments and Returns
Packages are generally dispatched within 1-2 days after receipt of payment and are shipped via FedEx Ground, FedEx Express or FedEx Freight.
We cannot ship UPS or DHL.
All deliveries must be inspected by the customer within 5 days. Damage claims or missing items must be claimed within 5 days after receipt of merchandise.
Returns are not accepted under most circumstances, unless the product shipped is not what the customer (you) ordered. If an exception is made, you will first need to receive an RMA from someone in our customer service group. Requests for an RMA must be made within 5 days of receipt of the merchandise. If accepted for return, the product must not be opened and in original condition.
a). there is a 25% restocking fee deducted from all return credits. Shipping charges are not refunded.
b). the customer is responsible for insurance and return shipping charges.
Damaged returns do not receive credit or refunds.
c). STERILE ITEMS ARE NOT ACCEPTED FOR RETURN.
Voigt Global Distribution Inc is your complete primary serum vial packaging supplier and distributor. We supply clients worldwide with serum vials, vial seals, vial stoppers, vial crimpers, sealed sterile vials and open sterile vials. Our serum vials are available in clear and amber and range from 2ml to 500ml. Our ALK sealed sterile vials range from 2ml to 100ml. We offer Gerresheimer open sterile vials in 2ml, 6ml, 10ml and 30ml by the tray at wholesale discount pricing. Our washed, ready for sterilization RFS RTS vial stoppers have been 3rd party tested for endotoxin and CFU levels; our sterile vial stoppers have been 3rd party tested for both endotoxin and USP sterility compliance. Our newest addition to our sterile open vials are an ISO 10R 10ml sterile vials in alveolar style nest and tub configuration. We ship to clients worldwide and clear goods through Customs in several countries upon request.